General terms and conditions

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General Terms and Conditions of FM Academy AG (Academy)

1. scope of application

These General Terms and Conditions apply to further training and course offers as well as to other services of the Academy, which are hereinafter referred to as events.

2. registration

Registrations are considered in the order in which they are received and confirmed in writing. The contract between the participants and the Academy comes into effect with the written confirmation by the Academy.

3. deregistrations

Cancellations must be made in writing to the Academy. The date of receipt by the Academy applies. In the event of cancellation up to 4 weeks before the start of the event, the Academy will charge a processing fee of 10%. After this period, the event fee is due in full unless the person cancelling the registration can provide a replacement (e.g. participant) who meets the requirements for the event. Upon justified request, the Academy may waive some or all of the costs in exceptional cases of hardship through no fault of the participant (e.g. serious illness).

4. cancellation / postponement of events

If there are too few registrations or other circumstances that make it unreasonable for the Academy to hold the event, the Academy reserves the right to postpone or cancel the event in question. Those registered will be informed immediately and any fees already paid will be refunded in the event of cancellation. If the event is postponed, the registered person has the right to withdraw from the contract in writing within 14 days of receipt of the notification. In this case, the withdrawal is without cost. Further claims for compensation are expressly excluded.

5. event regulations

The terms and conditions of the event (costs, dates, location, general conditions, etc.) are set out in the current announcements in force at the time of registration or in the individual offers. Not included are the costs for accommodation, catering, mobility, copies and the like, unless these are explicitly included. After an interruption and later resumption of the event, the then applicable conditions shall come into force. The event costs must be paid within 30 days of the invoice date. If the costs are not paid on time, the participants may be excluded from the event. The obligation to pay remains unaffected.

6. participation in the events

If individual parts of the course are cancelled (e.g. due to illness of lecturers), the Academy will offer replacement dates with an equivalent offer in good time. No claims against the Academy can be derived from this. If participants are absent from the event, in particular due to illness, holidays, military service or work commitments, there is no entitlement to a reduction in costs.

7. changes to the event

The Academy reserves the right to make changes to the event and in the organisation as well as in the selection and deployment of lecturers.

8. guarantee

Our school guarantees your success. If, despite passing the internal examination, you do not pass any subjects at the vocational examination, you can attend them again with us free of charge.

Those who have not passed the Internal Examination can repeat subjects with 50% discount.

9. breaches of the rules

In the event of serious violations of instructions and regulations, the Academy may exclude participants. The costs of the event will not be refunded.

10. insurance

Participants are responsible for taking out accident or liability insurance. The Academy accepts no liability.

11 Intellectual property and copyrights

The teaching material (scripts, presentations, media files etc.) is protected by copyright. Copying and further distribution outside of the school is prohibited without written permission from the Academy. After completion, the work of the participants may be used by both the authors and the Academy free of charge, provided that the authorship is stated. The authors waive any possible income from the commercial use of the work results by the Academy.

12. data protection

Participants expressly acknowledge that their contact details (name, address, etc.) may be stored for internal purposes and used exclusively for our own marketing campaigns.

13 Enactment

These GTC come into force on 01.04.2021 and replace previous regulations.

14 Jurisdiction / Applicable Law

The place of jurisdiction is Zurich. Swiss law shall apply.

Dübendorf, 01.03.2021


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