Data controller responsible for data processing
FM Academy is part of the gammaRenax Group. If you have any questions or would like to exercise your data protection rights, please contact the FM Academy data protection organisation at dataprotection(at)fm-academy.ch or write to: FM Academy AG, Data Protection, Ringstrasse 15, 8600 Dübendorf.
Personal data processed during communication and the performance of services
We collect the information you provide to Us when you contact Us, register as a user on the training portal on the Website, register for Our training or modular courses, when you use the training portal or when you apply for a job with Us.
This includes general personal data, e.g. name and contact details, and if applicable, details of your position or role with the organisation on whose behalf you are contacting Us. When you register for courses or further education, you also provide Us with details of your previous education and professional experience. You also specify your preferred payment method and billing address. In some cases, We also process personal data that We receive from third parties, e.g. from your employer if it registers you for advanced training.
Participation in advanced training or courses
If you participate in advanced training or courses, We or third parties (e.g. lecturers or the course management) collect course-related or exam-related personal data, e.g. information on courses attended or exams taken and your exam results.
Your name and details of your role with the organisation or company you work for will be included in a list of participants. We will make these available to other participants to facilitate professional networking. Please let Us know if you do not want this
We would like to draw your attention to the fact that We, lecturers or service providers commissioned by Us occasionally take photographs or video recordings as part of courses, advanced training or events at the FM Academy. At the most, you can be recognised on them. If you do not want any close-up pictures of yourself, you can tell the person taking the pictures at the location.
We create the recordings primarily for internal use. Internal means that the recordings are used within the FM Academy and by the course or training participants. This enables lecturers and participants to track and evaluate learning progress and exchange impressions about activities at the FM Academy. We will only publish photographs and video recordings on the Website if you have agreed to this in writing in advance. Consent is voluntary and can be revoked at any time with effect for the future.
Job application as lecturer
When you apply for a position as a lecturer, in addition to your name and contact details, We collect your CV and other information about your qualifications, which you submit to Us as part of your application file.
Provision and use of Our Website and the training portal
Use for information
You can find out about FM Academy and Our range of services on the Website without telling Us who you are.
As with any connection to a web server, the server on which We provide the Website automatically logs and stores certain technical data for a short period of time. This includes the IP address and operating system of your device, the date and time of use and the type of browser you use to access the Website.
Use of the training portal
We provide a training portal for course or advanced training participants. When you register on the Website as a user of the training portal, We collect the information you provide to Us. This includes general personal data such as name and contact details as well as personal information that you enter, store and process when using the training portal.
We use web analysis services (currently Google Analytics) to evaluate the use of the Website and to obtain information for its optimisation. The web analysis services We use collect and store user data by means of cookies. Before they are transmitted to a server outside of Switzerland/EU/EEA, the requesting IP addresses are truncated.
Resources of external websites
We include resources from external servers on Our Website. These contain visible content (videos from YouTube and maps from Google) as well as technical resources (reCAPTCHA). When these resources are accessed, the operator of the external servers learns your IP address and/or certain marginal data that are required for utilising the external operator's servers.
You can instruct your browser not to accept cookies or prompt you each time before a cookie is set. You can also delete cookies on your device by using the corresponding function of your browser.
Purposes of Our processing of your personal data
We process your personal data primarily to inform you about Our range of services and organise, implement, and invoice Our courses and advanced training in accordance with Our contractual and legal obligations.
We also process your personal data for the following purposes:
- Responding to your enquiries and communicating with you;
- processing of your registrations;
- provision and optimisation of the website;
- information about new developments at FM Academy;
- implementation of events;
- responding to applications;
- compliance with legal obligations; and
- enforcement of legal claims.
We have a legitimate interest in processing your personal data for the purposes stated. Some processing is also necessary so that We can fulfil Our contractual obligations to you or Our legal obligations (e.g. retention obligations).
How We store and protect your personal data
In the interest of the integrity and confidentiality of personal data, We take appropriate technical and organisational measures. In accordance with Our risk assessment, We implement, in particular, admission controls, access controls as well as procedures for the regular review, assessment and evaluation of the effectiveness of the measures.
To whom We disclose your personal data
- other gammaRenax Group affiliates;
- external service providers;
- suppliers and other business partners; and
- authorities and courts (if applicable).
Place of processing
We store and process your personal data primarily in Switzerland and the EU. However, to fulfil some of the purposes described (e.g. provision of map functions and video content), it is necessary for Us to process your personal data in countries outside of Switzerland and the EU (worldwide, in particular the USA) or to transfer it to such countries.
We transfer data to countries without adequate data protection on the basis of standard data protection clauses or legal exceptions (e.g. necessity for performance of a contract).
Your rights regarding your personal data
You have the following rights regarding personal data relating to you:
- The right to obtain information about what personal data about you We store and how We process it;
- the right to receive a copy of your personal data or have such transmitted in a commonly used format;
- the right of rectification of your personal data;
- the right of deletion of your personal data; and
- the right to object to the processing of your personal data.
Please note that legal requirements and exceptions apply to these rights. To the extent permitted by law, We may refuse your request to exercise these rights. You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).